Reference

Terms That Cover Your Account on Jeebangla

These terms set out what you agree to when you open and use your Jeebangla account — from how deposits via bKash, Nagad, and Rocket are handled to how withdrawals are processed and what conduct is expected.

Account Holder ResponsibilitybKash · Nagad · Rocket DepositsEligible Regions OnlyFair Use PolicyAccount Verification Required
Jeebangla Terms That Cover Your Account on Jeebangla
HOW WE HANDLE ACCOUNTS

Account Security and Data Handling Under These Terms

Your account data is held securely and used only for the purposes described in these terms — processing your deposits, verifying withdrawals, and maintaining account integrity. We do not share your wallet details with third parties outside of what is required to process a bKash, Nagad, or Rocket transaction. You can request a review of the data we hold on your account by contacting support with your registered details.

Data Retention We retain account and transaction records for as long as required by applicable regulations in your region. You may request details of what we hold by contacting support with your account number.
Account Security Your account is protected by OTP verification on login and on withdrawal requests. If you receive an OTP you did not request, contact support immediately to lock your account.
Wallet Verification The mobile wallet — bKash, Nagad, or Rocket — registered at sign-up is the only wallet we process withdrawals to. Changes to your registered wallet require identity verification before they take effect.
Terms Change Notice When these terms are updated, we post the revised version with a change date. Continuing to use your account after that date means you accept the update. Contact support if you have questions before accepting.
TERMS CONTACT PATHS

Reach Us About Your Terms Query

If any part of these terms is unclear or you need to raise a dispute about your account, our support team handles terms-related queries directly. Reach out through the channel that works for you — we aim to respond to account and policy questions without unnecessary back-and-forth.

Team online

Live Chat

Open the chat window from your account dashboard. Terms and account queries are handled there during support hours — no email thread needed for straightforward questions.

Email Support

Send your query to our support address for detailed terms disputes or account review requests. Include your registered bKash, Nagad, or Rocket number so we can locate your account quickly.

Account Help Centre

The Help Centre covers common terms questions — account verification steps, withdrawal holds, and what triggers a policy review — so check there first before raising a ticket.

Common Questions About These Terms

These are the questions we hear most often about account terms, eligibility, and what happens when something goes wrong.

These terms apply to anyone who opens an account on Jeebangla. Eligibility depends on your local law and the regions where this service is available — access is not available everywhere.

A breach can result in account suspension or closure. You will be notified and given a path to raise a dispute through our support channel before any permanent action is taken on your account.

No. Deposits must come from a wallet registered in your own name. Using another person's bKash, Nagad, or Rocket account to fund yours is a breach of these terms and may trigger an account review.

Contact support with your registered wallet number and account details. We will confirm what data we hold and provide it in line with the retention and disclosure rules that apply in your region.

If you do not accept a revised version of these terms, you should stop using your account and contact support to close it. Continued use after a change is posted is taken as acceptance of the update.

Records are kept for as long as required by applicable regulations in your region. The exact period depends on local law. Contact support if you need specific information about your account's retention period.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.